Refund Policy
Our fair approach to refunds and support.
Last updated: June 2026. We want you to be happy with your subscription.
Free trial first
Before purchasing, we encourage every customer to request a free trial via WhatsApp so you can confirm the channels, quality and device compatibility you need. This is the best way to ensure the Service is right for you.
Refund eligibility
If you experience a technical problem we are unable to resolve, contact us within 7 days of purchase and we will work with you toward a fair resolution, which may include a replacement subscription or a refund. Refunds are not provided for issues caused by inadequate internet speed, incompatible hardware, or change of mind after the service has been confirmed working.
How to request
To request support or a refund, message us on WhatsApp at +44 7988580169 or email admin@holyiptv.com with your order details. We aim to respond within a few hours.
Try before you buy
Request a free trial on WhatsApp and test everything risk-free.